Excellence in Service to Our Customers

SODIKART, the world leader in kart manufacturing, has always cultivated a close and trusting relationship with its customers, placing their satisfaction at the heart of the company.

With a Customer Service department backed by over 20 years of experience, our teams support you at every stage of your kart operations, providing ongoing technical assistance that is responsive and tailored to your needs.

This culture of attentiveness and open communication has fueled our ability to innovate for over 40 years—building the kart of tomorrow with you.

Technical Expertise & Personalized Support

• A segmented approach with dedicated experts for each product category: Thermal, Electric, and Gaming.

• Comprehensive support from the launch of your venue: consultation, equipment deployment, staff training.

Training & Certification

• An integrated technical center offering hands-on training sessions and on-track audits.

• A structured training program leading to certified technical competencies.

• Deep knowledge transfer to ensure autonomous, safe, and high-performance operations.

Borderless Support & Unrivaled Responsiveness

• Next-day interventions worldwide, with no geographic restrictions, thanks to an agile network and strong rapid-response capabilities.

• On-site presence ensured by our “Flying Doctors” – expert technicians able to diagnose, repair, and optimize your installations swiftly.

Safety & Proactive Monitoring

• Rigorous management of product recalls and distribution of safety notices to ensure ongoing compliance.

• Launch of the My Sodi customer platform: personalized access to technical documentation, updates, and fleet management tools.

With SODIKART, you benefit from a trusted technical partner, committed to supporting you in ensuring the performance, safety, and longevity of your installations.